Professional IT Support

Computer & Laptop Repairs

Fast, reliable repairs and upgrades for all makes and models. From hardware diagnostics to data recovery, we handle it all with expertise and discretion.

24hr
Typical Turnaround
R300
Starting Price
100%
Discreet Service

Is Your Computer Acting Up?

Recognize any of these symptoms? We can help.

Slow Performance

Computer taking forever to boot up or running sluggishly? We'll diagnose and optimize your system.

  • Long startup times
  • Programs freezing or crashing
  • High CPU/memory usage

Virus & Malware Infections

Strange pop-ups, unusual behavior, or security warnings? We'll remove threats and secure your system.

  • Unexpected pop-ups or ads
  • Browser redirects
  • Suspicious programs running

Hardware Failures

Strange noises, overheating, or won't turn on? We diagnose and replace faulty components.

  • No power or won't boot
  • Overheating/loud fan noise
  • Cracked screens or broken keys

Data Loss Concerns

Files missing or drive not recognized? Our data recovery services can help retrieve your valuable files.

  • Accidental file deletion
  • Drive not detected
  • Corrupted files or folders

Windows Problems

Update failures, blue screens, or system errors? We'll get your Windows installation running smoothly again.

  • Blue screen errors (BSOD)
  • Failed Windows updates
  • System won't start properly

Network & Connectivity

WiFi not working or can't connect to the internet? We'll troubleshoot and fix your connectivity issues.

  • No WiFi connection
  • Slow internet speeds
  • Network adapter errors

What We Can Do For You

Comprehensive repair and upgrade services for all your computing needs

Hardware Diagnostics & Component Repairs

Expert diagnosis and repair of all hardware components

From R300

What We Fix

  • Motherboard diagnostics & replacement
  • Power supply testing & replacement
  • Hard drive & SSD failures
  • RAM memory issues
  • Graphics card problems
  • Cooling system & fan replacement

Laptop-Specific Repairs

  • Screen replacement (all sizes)
  • Keyboard & touchpad repair
  • Battery replacement
  • Charging port repair
  • Liquid damage assessment

Diagnostic Fee: R300 covers full hardware diagnostics. This fee is waived if you proceed with the repair.

Software Troubleshooting & Virus/Malware Removal

Complete malware removal and system security

From R450

Malware & Virus Removal

  • Complete system scan & threat removal
  • Browser hijacker removal
  • Adware & PUP (Potentially Unwanted Programs) cleanup
  • Rootkit & trojan detection
  • Security software setup

Software Troubleshooting

  • Program conflicts & crashes
  • Windows error resolution
  • Software installation & setup
  • Driver updates & fixes
  • Registry cleanup & optimization
Confidential & Secure: All virus removal work is performed with complete discretion. Your files and personal data remain private throughout the process.

Performance Upgrades (RAM, SSD, Cleanup)

Boost speed and extend the life of your computer

From R450

SSD Upgrade

Most Popular

Make your computer up to 10x faster with a solid-state drive upgrade.

  • Boot Windows in under 10 seconds
  • Programs launch instantly
  • All data transferred from old drive
  • Available sizes: 256GB to 8TB
From R450 (labour) + drive cost

RAM Upgrade

Run more programs simultaneously without slowdowns.

  • Faster multitasking
  • Better performance for heavy applications
  • Compatibility check included
  • DDR3, DDR4, DDR5 available
From R300 (labour) + RAM cost

System Cleanup & Optimization

Professional deep clean and tune-up for better performance.

  • Remove unnecessary startup programs
  • Delete temp files & junk data
  • Defragmentation (if HDD)
  • Windows updates & optimization
R900 (includes security scan)

Windows Installation & Setup

Fresh installs, upgrades, and complete setup

From R600

What's Included

  • Fresh Windows 10 or 11 installation
  • All Windows updates applied
  • Driver installation (graphics, audio, network)
  • Essential software setup (antivirus, browser, etc.)
  • Windows activation (genuine license required)
  • System optimization & configuration

Optional Extras

  • Microsoft Office installation (+cost of license)
  • Full data backup before install - Limited to 1TB (+R300)
  • Data restoration after install (+R200)
  • Custom software installation (priced per app)
Good to Know: A fresh Windows installation can dramatically improve performance on older systems. We'll advise if this is the best solution for your situation.

Our Repair Process

Simple, transparent, and hassle-free from start to finish

1

Contact Us

Fill out our contact form or give us a call. Describe the issue you're experiencing and we'll provide an initial assessment.

2

Drop-Off or Pick-Up

Bring your device to us, or we can collect it from your location in Jeffreys Bay, Humansdorp, or St Francis Bay. Extra fees will apply if not in Jeffreys Bay.

3

Diagnosis & Quote

We'll perform a complete diagnostic check and provide you with a detailed quote. No work proceeds without your approval.

4

Repair & Testing

Once approved, we complete the repair and thoroughly test everything to ensure it's working perfectly.

5

Collection & Support

Pick up your device or we'll deliver it back. We provide follow-up support to ensure you're completely satisfied.

Transparent, Fair Pricing

No hidden fees or surprises — just honest pricing for quality work

Diagnostics

R300

Complete hardware and software diagnostic check to identify the problem.

  • Full system scan
  • Detailed problem report
  • Written quote for repairs
  • Fee waived if repair approved

Complex Repairs

From R900

Advanced repairs, data recovery, motherboard-level work, and major component replacement.

  • Data recovery services
  • Motherboard repairs
  • Laptop screen replacement
  • Quoted after assessment

Our Pricing Promise: You'll receive a detailed quote before any work begins. Parts are sourced at competitive prices, and we only recommend repairs that make financial sense for your situation.

The Local Difference

What sets us apart from big-box stores and chain repair shops

Truly Local

Based in Jeffreys Bay, serving the Kouga community. You deal directly with me — no call centers, no outsourcing.

Fast Turnaround

Most repairs completed same day or within 24-48 hours. Some replacement parts might take a bit longer if out of stock.

100% Confidential

Your data and privacy are paramount. All work is handled with complete discretion and professional integrity.

Honest Advice

If a repair isn't worth it, I'll tell you. I'll never upsell unnecessary services — just honest recommendations.

20+ Years Experience

Two decades of hands-on experience fixing computers. I've seen it all and can solve complex problems others can't.

Fair, Transparent Pricing

No hidden fees or surprise charges. You get a detailed quote upfront and only pay for work you approve.

Frequently Asked Questions

Quick answers to questions we're often asked

How long do repairs usually take?

Most repairs are completed within 24-48 hours. Simple tasks like software troubleshooting or upgrades can often be done same-day. Complex repairs (like data recovery or motherboard work) may take 3-5 business days. We'll give you an accurate timeframe when we assess your device.

Do you offer on-site repairs?

Yes! For an additional call-out fee, we can come to your location in Jeffreys Bay, Humansdorp, or St Francis Bay. On-site service is ideal for network setup, printer configuration, or situations where your desktop is difficult to transport.

What brands do you work on?

We repair all major brands including Dell, HP, Lenovo, Acer, ASUS, MSI, Toshiba, Samsung, and more. Both laptops and desktop PCs are welcome. We also work on custom-built systems.

Do you provide a warranty on repairs?

Yes. All repairs come with a 7-day warranty on our workmanship. Replacement parts carry the manufacturer's warranty (typically 3-12 months depending on the component).

Is my data safe during repairs?

Absolutely. We treat all client data with strict confidentiality. Your files remain private, and we take precautions to prevent data loss during repairs. If there's any risk, we'll discuss backup options with you first.

What if my computer isn't worth repairing?

We'll always be honest with you. If repair costs exceed the value of your device, we'll let you know and discuss alternatives — whether that's a targeted upgrade, data recovery only, or recommendations for a replacement.

Do you sell parts or build custom PCs?

Yes! We can source parts at competitive prices and build custom systems tailored to your needs — whether for office work, gaming, or creative projects. Check our Product Shop for pre-configured options.

How do I pay for services?

We accept cash, EFT, and card payments. Payment is due upon collection of your device. We will quote first for part replacements if needed. Some items require upfront payment.

Ready to Fix Your Computer?

Get in touch for a free quote or diagnostic assessment. We typically respond within a few hours.

Service Area Jeffreys Bay • Humansdorp • St Francis Bay
Response Time Within a few hours
Privacy 100% Confidential

Send us a message