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Terms of Service

Please read these terms carefully before using our services

Last Updated: 10 July 2025

Contents

  • Agreement to Terms
  • About Us
  • Products & Pricing
  • Orders & Payment
  • Delivery
  • Returns & Refunds
  • Warranties
  • Account Security
  • Limitation of Liability
  • Governing Law
  • Changes to Terms
  • Contact Us
Questions? Contact Us
Agreement to Terms

By using https://ekkerd.com (the "Site"), you agree to these Terms of Service. If you do not agree, please do not use our Site.

1 About Us

EKKERD.COM ("we", "us", or "our") is an IT services provider and online hardware retailer based in South Africa.

Registration: 2025 / 423571 / 07
VAT Number: Not VAT registered
Location: Jeffreys Bay, Eastern Cape, South Africa

2 Products & Pricing

  • All products are subject to availability.
  • Prices are in South African Rand (ZAR) and include VAT where applicable.
  • We may correct pricing errors at any time (as per Section 23 of the CPA).
  • Product images are for illustration purposes only.

3 Orders & Payment

  • Orders are only confirmed once payment is received.
  • We accept: Credit/debit cards, EFT, and other methods listed at checkout.
  • Payment processing is secured via PCI-DSS compliant partners.

Secure Payments: All transactions are encrypted and processed through secure payment gateways.

4 Delivery CPA Section 46

  • Delivery times are estimates only and may vary based on location and stock availability.
  • Risk of loss passes to you upon delivery.
  • Shipping costs are calculated and displayed at checkout.
  • We deliver nationwide within South Africa.

5 Returns & Refunds CPA Section 56

Faulty Products

Return within 6 months under the CPA implied warranty of quality.

Change of Mind

Return undamaged, unused items in original packaging within 7 days for a refund (less shipping costs).

Return Authorization: Please contact us before returning any items to receive a return authorization number.

For full details, see our Refund Policy.

6 Warranties

  • Manufacturer warranties apply where specified on individual products.
  • All products comply with South African standards and regulations.
  • Warranty claims should be directed to the original manufacturer unless otherwise stated.

7 Account Security

If you create an account on our Site, you are responsible for:

  • Keeping your login credentials secure and confidential
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach

8 Limitation of Liability ECT Act Section 86

To the fullest extent permitted by law, EKKERD.COM shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Events beyond our reasonable control (force majeure)
  • Damages resulting from incorrect product use or misuse

Maximum Liability: Our total liability to you for any claim arising from your use of our services or products shall not exceed the purchase price you paid for the relevant product or service.

9 Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the South African courts.

Applicable legislation includes:

  • Consumer Protection Act 68 of 2008 (CPA)
  • Electronic Communications and Transactions Act 25 of 2002 (ECT Act)
  • Protection of Personal Information Act 4 of 2013 (POPIA)

10 Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to this page.

Your continued use of our Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

The "Last Updated" date at the top of this page indicates when these Terms were last revised.

11 Contact Us

If you have any questions about these Terms of Service, please contact us:

EKKERD.COM

Online IT Services & Hardware
Jeffreys Bay, 6330, Eastern Cape, South Africa
[email protected]
Online-only business – no physical storefront

Related Policies

Privacy Policy Refund Policy
EKKERD.COM logo
EKKERD.COM

Professional computer repairs, system optimization, hardware upgrades, and dependable IT support for homes and businesses across the Kouga region.

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  • Hardware Upgrades
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